Privacy Policy

SatCon ("we," "us," or "our") respects your privacy. This policy explains what information we collect through satconx.com, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly to us, including:

• Contact details such as your name, email address, phone number, and company when you submit an inquiry or reservation.
• Aircraft information such as make and model, tail number, home airport, and installation preferences when you begin a reservation profile.
• Scheduling information when you book a consultation through our scheduling provider.
• Payment information when deposits are collected. Payments are processed by third-party payment processors; SatCon does not store full card numbers on its own systems.

We also collect limited technical information automatically when you visit our site, such as browser type and pages viewed, to keep the site secure and understand how it is used.

How We Use Information

• To respond to inquiries and provide quotes, consultations, and support.
• To create and manage reservation profiles and coordinate installations.
• To process deposits and payments.
• To send service communications about your reservation or installation.
• To operate, secure, and improve our website and services.
• To comply with legal, regulatory, and recordkeeping obligations, including aviation documentation requirements.

How We Share Information

We do not sell your personal information. We share it only with:

• Service providers who help us operate, such as scheduling, payment processing, and hosting providers, under obligations to protect it.
• Regulatory authorities where required for certification and compliance documentation.
• Professional advisors and authorities when required by law or to protect our legal rights.

Third-Party Services

Our contact page uses Calendly for scheduling, and our reservation flow will use a third-party payment processor for deposits. Links to third-party websites, including press coverage, are governed by those sites' own privacy policies.

Data Retention and Security

We keep personal information for as long as needed for the purposes above, including installation records we are required to maintain. We use reasonable administrative and technical safeguards to protect it.

Your Choices

You may request access to, correction of, or deletion of your personal information, subject to records we must retain by law. To make a request, contact us using the details below. You can opt out of non-essential communications at any time.

Children's Privacy

Our services are intended for business customers and are not directed to children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. The effective date above reflects the latest revision, and material changes will be posted on this page.

Contact Us

SatCon
1500 Perimeter Rd, West Palm Beach, FL 33406
561-677-3757
[email protected]